FAQ

Here you will find our Frequently Asked Questions. 

Yes, in order to start treatment at ACIBADEM International Medical Center, you will need a referral from your general practitioner or dentist. You do not need a referral for the physiotherapist. A referral from your general practitioner or dentist indicates that you will be treated by a medical specialist, as a result of which the treatment from the basic insurance will be reimbursed. At your first appointment, you must bring the referral letter from your doctor. If you are not in possession of a referral letter on the day of the appointment, the appointment can usually not take place.
Your health insurance reimburses a part of your treatment. We reimburse the remaining part for you. So you pay nothing extra. You only pay a possible excess, as with all other hospitals. Please note that you need a referral from your GP or dentist. Questions about this topic? Mail: zorgadministratie@acibademimc.com. The reimbursement of the physiotherapist depends on your kind of insurance.
You only pay the obligatory deductible excess (do pay). The personal contribution (non-payment) will not be charged.
The bills for the treatments and medication are sent directly to the insurance company. We ask you to sign a form for the declaration of your treatment at your health insurer. For all insurance policies, a copy of the deductible is the only invoice that you can receive for treatment and medication. If you are insured with Anderzorg, CZ, OHRA, Nationale Nederlanden, PZP, ENO, Holland Zorg en Menzis, then you will receive a bill for the deductible from ACIBADEM International Medical Center.
You can contact us for a first consultation within 48 hours. The operation then usually takes place within two weeks.
ACIBADEM International Medical Center has its own operating rooms in the clinic in Amsterdam.
Medication that falls within the basic insurance is reimbursed, with the exception of your own risk.
You only pay the obligatory deductible excess (do pay). The personal contribution (non-payment) will not be charged.